Grimsby residents who need to reach the town should pick up the phone or stop by Town Hall in person, as the municipality deals with an email disruption tied to a widespread Microsoft outage.
The Town of Grimsby said in a notice posted to its website that it is aware of a broad issue affecting Microsoft products and services, particularly email, with tens of thousands of users across Canada and the United States reporting intermittent service disruptions.
Microsoft has acknowledged the problem and indicated it is investigating and working to minimize the impacts, the town said.
"We want to assure residents that this is a broader service disruption outside of the Town's control," the notice reads. "We appreciate your patience and understanding as Microsoft works toward a resolution."
How to reach the town
Residents who need assistance can call the town at 905-945-9634 or visit Grimsby Town Hall at 160 Livingston Ave. during regular business hours, Monday to Friday, from 8:30 a.m. to 4:30 p.m.
The town is also encouraging residents to follow updates from Microsoft or reputable news outlets for the latest information on the disruption, rather than relying on email channels that may be affected.
Mountain Street closure continues
The town's notice also reminds drivers that Mountain Street is closed between Elm Street and Main Street. The closure began Monday, Oct. 19.
Businesses in the affected area remain open, and parking is accessible through alternate routes, according to the Town of Grimsby's website.
Residents can sign up for the town's news alerts through its website to stay informed about municipal activities, events, programs and operations.
